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PRESIDENT'S MESSAGE Mission Statement 2012 North Quabbin Community Health Needs Assessment SERVICES
AMH Credit and Collection Policy
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Twice a year Athol
Memorial Hospital holds Patient Care Excellence Awards to
honor staff and departments recognized by patients for providing
exceptional care. Winners are
selected based on Patient Satisfaction Survey returns.
The surveys, which are distributed as part of Athol Memorial
Hospital’s “CARE (Customers Are Really Everything) Initiative,” provide a
means for patients to evaluate their treatment at the hospital.
Quality measures such as courtesy, timeliness, and comfort are
tracked and patients have the opportunity to cite individual staff members
with a “pat on the back” for a job well done.
Wendy McNall, RN, who tends to patients in the
hospital’s Emergency Department, is the most recent individual staff
winner and the Radiology Department (pictured, with
hospital CEO Steve Penka) received the departmental award on April 18th.
V i s i t o r G u i d e l i n e s - Persons with flu symptoms, such as fever, cough, or sore throat are asked not to visit our patients. Visitors are asked to wash or sanitize hands upon entering and leaving a patient room. Cough or sneeze into a tissue or inner elbow. If coughing or sneezing into your hands, wash or sanitize them immediately. Patients in isolation for influenza may only receive visits deemed necessary for their emotional well-being and care. Visitors with questions or concerns may address them with the Nursing Supervisor on duty. 2033 Main Street, Athol, MA 01331 Main Number : 978-249-3511
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News Releases New Psychiatric Unit Coming to AMH AMH Earns ACR Accreditation/Ultrasound AMH Earns ACR Accreditation/Mammography AMH Medical Staff Donates Money in Memory of Polly Briggs Athol/Orange Rotary Donates $11,741 to AMH JCAHO Names AMH as Top Performer, 1 of 6 Hospitals in Mass. |